How to Sign in and Withdraw from MEXC

How to Sign in to MEXC

How to Sign in MEXC account【PC】

1. Go to mobile MEXC App or Website.
2. Click on “Log in” in the upper right corner.
3. Enter your "Email" or "Phone number".
4. Click on “Log In” button.
5. If you forgot password, click on “Forget Password”.

On the Log-in page, enter your [Email] or [Phone number], and password that you specified during registration. Click "Log In" button.

After that you have to slide to complete the puzzle.

If you’ve set Google Authenticator, you will be directed to the Verification Page to enter Goole Authenticator code.

After entering correct verification code, you can successfully use your MEXC account to trade

How to Sign in MEXC account【APP】

Open the MEXC App you downloaded, click on the profile icon in the upper left corner for the Log in page.

Then click on "Login" to go to the log-in page.

Step 2: On the Log in page, enter your email address or phone number, and password that you specified during registration. Click "Log In" button

Then you also have to complete the puzzle

If you’ve set Google Authenticator, you will be directed to the Verification Page to enter Goole Authenticator code.

After entering correct verification code, you can successfully use your MEXC account to trade

Forgot MEXC Password

Web【PC】

If you forget your login password when you are trying to log in, please do as follows:

Click on "Forget password" on the login window.

Fill in your MEXC account to receive the verification code to reset your password.

Then you have to slide to complete the puzzle

Click "Get code", an email has been sent to your email address, Please check your spam folder if you did not get the email in the inbox for a long time.

Once you get the code, enter it and Input Google Authenticator code or leave blank if It is not enabled and click "Confirm".


Input the password twice here and click "Confirm"

Then your password has been reset successfully. Please use the new password to log in to your account.


Mobile Device【APP】

Click on "Forgot your password?" on the login page.

Decide if you want to reset your login password by email or by phone number. Then you just need to follow the instructions to complete the reset.

How to Withdraw from MEXC

How to Withdraw Crypto

Step 1: Log in to your account and move your cursor on “Assets”. From the drop-down menu, click on “account”.

Step 2: Click on the “Withdraw” button.

Step 3: From the menu on the left, select the token you intend to withdraw. Here, we will use USDT as an example.

Step 4: Enter the destination address, the desired amount and then click on submit.

The minimum withdrawal amount will be denoted under the “Amount” column. Your withdrawal must be equal or greater to the minimum requirement.

Step 5: To track your withdrawal status, click the “Records” button in the top-left corner.

How to Sell Crypto on MEXC P2P Merchant

Setup

Step 1: Click “Buy Crypto” and select the “P2P Markets” tab to enter the P2P trading page.

Step 2: Click on “Setting”, edit your nickname and set your fund withdrawal method by clicking “Add Collection Method”.

Manage Your Listings

On the P2P Trading page, click “Merchant” on the top right to access your Merchant Console.

You can then proceed to view your ongoing orders, your assets, your advertisements and create advertisements from the interface.

Create a New Advertisement

Step 1: To post an advertisement to buy or sell, you may click on “Create AD” in your Merchant Console. Alternatively, you may head over to the My Advertisement page to access the “Create AD” button.

Step 2: Select the “Sell/Buy” order and place your trade price.

Step 3: Modify the fields in the Transaction Configuration section.

Step 4: Modify the fields in the User Limit section. Do note that new merchants on probation have to issue at least one buy/sell advertisement a day with no limitations. This means that the “KYC Required” field should be set to “Primary” but the rest of the fields should be left at their defaults.

Step 5: Finally, select your Collection Method, set your automatic reply message and click the “Create AD” button to confirm your advertisement.


View your Advertisements and Orders

Select “My Advertisement” to view all advertisements or search for a specific advertisement.

Merchant Tutorial: Purchasing USDT

Once you’ve advertised an offer to purchase USDT, it will show up in the Sell listings for users.

Step 1: When a user clicks on your listing and attempts to sell USDT to you, you will receive an order notification by SMS/email. Click “My Orders” followed by “Processing”.

Step 2: You will receive the user’s payment details. You can then proceed to transfer your funds to the user. Click “Confirm” once you have done so.

Do note that if you do not confirm your transaction by clicking on the button, the other party may cancel this order even after payment has been made. It is essential that you click “Confirm” once you have made your payment.

Step 3: Check the box next to the bank account number and proceed to click “Confirm” again.

Step 4: Once the funds have been transferred, click on “Confirm Transfer” to prompt the other party to release the tokens to you.

Step 5: Congratulations! You have completed your USDT purchase.

If you encounter any problems receiving the tokens within the stated time, you may use the chat function on the right to contact the other party.

Should you fail to come to an amicable resolution, you may escalate this to the MEXC Customer Service department and we will assist with the matter.


Merchant Tutorial: Selling USDT

Once you’ve advertised an offer to sell USDT, it will show up in the Buy listings for users.

Step 1: When a user clicks on your listing and attempts to buy USDT from you, you will receive an order notification by SMS/email. Click “My Orders” and select the relevant order. You will then be directed to the following page.

Once you have received the funds from the other party, click on the “Confirm” button.

If you have not received the funds after 15 minutes, you may reach out to the other party directly with the chat function on the right.

Should you fail to come to an amicable resolution, you may escalate this to the MEXC Customer Service department and we will assist with the matter.

Step 2: Once you’ve received the funds, check the box next to your bank account number and click “Confirm”.

Step 3: Click “Transfer” to release your USDT to the buying party.

Step 4: Congratulations! You have completed your sale of USDT.

Do feel free to reach out to us if you encounter any issues.