MEXC Support

Jan 12, 2024

Here is a quick guide of where you can find answers to your questions. Why do you need a guide? Well, because there are a bunch of different types of questions and MEXC has resources allocated specifically to get you on track and back to doing what you want — trading.

If you have an issue, it is important to understand which area of expertise the answer will come from. MEXC has a plethora of resources including an extensive FAQ, online chat and social networks.

So, we will outline what each resource is and how it can help you.

Contact to MEXC by Chat

MEXC’s online chat feature allows you to speak with one of our technical support staff members in real-time and get answers to your questions. These individuals are highly qualified and available 24 hours a day.

If you have an account on the MEXC trading platform, you can contact support directly via chat.

1. Log in to your MEXC account, then click on the chat icon on the right side, where you can find MEXC support by chat.

2. So you just need to click on the chat icon, and you will be able to start chat with MEXC support by chat.

Contact to MEXC by Submitting a Request

1. On the first page, scroll down to the bottom and click on [Submit an Enquiry].

2. Fill out the information below and click [Submit].

Contact MEXC by Facebook

MEXC has a Facebook page, so you may contact them directly via the Facebook page: https://www.facebook.com/mexcofficial

You can comment on MEXC posts on Facebook, or you can send them a message by clicking the button [Message].